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Shutterfly Upload Lightroom 2 Plugin Feedback

Is something not working the way you’d expect? Do you have a suggestion for a future revision? Just want to let me know what you think? Then post a comment!

If you’re having a problem, take a look at the Known Problems page to see if it’s already been reported. If you don’t see it, please leave a problem report here. Be sure to include the revision and build stamp (found in the plugin’s “Status” section of the Plugin Manager) and any error messages you received. Thanks!

32 comments to Feedback

  • Hello,

    I downloaded the zip file and all the file extensions seems to end in .lua

    When I go to the plugin manager, it shows that it searches for files with the extension .lrplugin or .lrdevplugin

    I tried changing the extenions from lua to lrplugin and that didn’t work…

    What am I doing wrong?

    Thanks in advance for your help..

    Gretchen

  • Don

    When you unzip the plug-in, make sure that the internal folder structure is preserved. Check the documentation for your unzip tool if this isn’t happening.

    For Lightroom plug-ins, all of their content will be in a folder with a name that ends with “.lrplugin” or “.lrdevplugin”. It’s this folder that you show Lightroom in the Plug-in Manager’s “Add” dialog.

    Thanks for the question. I’ve updated the installation instructions to make this a bit more clear.

    -Don

  • mark

    I downloaded the plugin and used it in wondows. looks great. Hopefully it will work in Mac as well.

    Don,

    I am working on the similar functionality for one of my application, and have a wsdl for the webservice where I need to upload the photos. Does the stutterfly is also with the same concept of webservice(wsdl) ?

    Also I was trying to read the source code for shutterfly plugin and I can’t did you encrypted the code ? Let me know if I need to open the files in a particular editor.

    Thanks In Advance
    Mark.

  • Don

    Shutterfly uses an Open API similar to the one used by Flickr. A working example of a Flickr export plug-in is included in the Lightroom SDK provided by Adobe (though it won’t provide much insight into working with WSDL).

    -Don

  • mark

    Don

    Can I get the readable source code for shutterfly plugin, please

    Thanks
    Mark.

  • Don

    I’m sorry, but I’m not releasing the source code for the plug-in.

    -Don

  • Jen

    I installed the plug in on a Mac. When in Lightroom, the plug in mgr says that the plug in is installed and working. However, when I go to upload a photo, the below message is what I get. ANy suggestions??

    NSError “Line 1: Document is empty
    ” Domain=NSXMLParserErrorDomain Code=4 UserInfo={NSLocalizedDescription = “Line 1: Document is empty\n”; }


    [This was tracked down and a work-around was posted on the Known Problems page. -Don]

  • Don

    I haven’t seen this before, so if it isn’t a transient issue with Shutterfly serving up empty XML documents, perhaps taking a look at the plug-in’s log file might give us a clue what’s going on. If you’re able to reproduce the problem, try this:

    • open the Lightroom Plug-in Manager
    • select “Shutterfly Upload” from your list of installed plug-ins
    • expand the “Shutterfly Upload Global settings” section
    • check the “Enable loggging” and “Log to file” boxes
    • expand the “Plug-in Author Tools” section
    • press the “Reload Plug-in” button
    • press the “Done” button

    Now, reproduce the problem. Once you’ve captured it, return to the Plug-in manager and turn off the plug-in’s logging (un-check “Enable logging” and press “Reload Plug-in” again).

     

    Take a look in the “Shutterfly Upload Global settings” section. The “Show Log File” link should now be active. Click on it to see the file in your Finder (a text file named “ShutterflyUpload.log”). Attach it to an email and send it to

     

    don -at- don-mckee -dot- com

     

    (replacing “-at-” and “-dot-” with “@” and “.”, respectively). I’ll take a look and see what I can figure out.

     

    -Don

  • Nick

    Great plug-in! Exactly what I was looking for. Thanks for making it!

    [You're welcome! -Don]

  • Jonathan Lipkin

    DOn - I’ve been waiting for this plugin for years. Thanks for writing it. One question: in my export dialog box, the file settings module is grayed out. Uploaded images look ok, though. Do you have any thoughts?

    -jl

  • Don

    Jonathan,

    Do you mean that the entire File Settings section is disabled (i.e. you can’t even expand it??) or that the Format option inside of the File Settings section is disabled (forcing JPEG)?

    If it’s the later, what you’re seeing is intentional (forcing JPEG with an sRGB color space — both requirements of Shutterfly). You should be able to change the JPEG quality, however. On the other hand, if it’s the former, I haven’t a clue. I have never seen a section completely disabled such that it wouldn’t expand.

    Please post back, or send an email to me at

       Don at don-mckee dot com

    to clarify your situation. Thanks!

    -Don

  • Jonathan Lipkin

    Hi Don -

    The entire section is grayed out. Odd - I’ve never seen it before. It is set to JPEG, and as I mentioned it seems as though the images are being converted to and tagged with sRGB. Other than that it works fantastically, and this seems to be a minor bug, in that the images are being uploaded correctly. I’ve just ordered some prints and will let you know how they come out.

    -jl

  • Jonathan Lipkin

    PS - to be more specific, the file format selection in the File Selection module is grayed. The quality slider is not - I can still set it from 0-100.

  • Don

    Hi Jonathan,

    Phew! It sounds like things are working as intended. As I mentioned above, the only thing you’re allowed to change in the File Settings section is the image quality. “JPEG” and “sRGB” are forced, because those are the requirements of images sent to Shutterfly.

    Now, if you’re wondering why even bother to show the grayed-out Format option, or why is the color space option hidden all together, those are artifacts of the Lightroom API and out of my control. ;-)

    -Don

  • Don,
    Can you add the ability to mark the photos that are uploaded to shutterfly and the date they were uploaded using your plugin. This is a feature of the Flickr plugin that allows me to create a smart collection to see all the images uploaded to Flickr.

    [Good suggestion. I'll take a look and see what I can do. -Don]

    [Metadata support was added to version 1.1 of the plug-in. -Don]

  • Dorien Gardner

    Hello Don,

    This is a great idea but unfortunately, it does not login or find the Shutterfly server. I get the error message:

    https://ws.shutterfly.com Connection with Server Could Not be Established.

    I though your diagog said this was insecure yet it looks like it is calling a Web Service using SSL. Anyway, I can connect an log in manually (outside of your plugin) but I am unable to perform any syn with Shutterfly from your program.

    Regards,

    Dorien

    [Over a year later, Dorien and I finally connected. This turned out to be a firewall configuration issue. After relaxing the firewall rules for Lightroom.exe, the plug-in was able to connect to the Shutterfly server. -Don]

  • Bill Paxton

    Don,

    Having problems with LR3.

    Plug-in error log for plug-in at: C:\Users\owner\Downloads\shutterflyupload_1_1\shutterfly-dmckee.lrplugin

    **** Error 1

    An error occurred while attempting to run one of the plug-in’s scripts.
    LrCatalog:withPrivateWriteAccessDo: must be called from within an LrTask

    **** Error 2

    The plug-in encountered an error when performing the menu item “Shutterfly Upload extras…”.
    LrCatalog:withPrivateWriteAccessDo: must be called from within an LrTask

    bill

    [I haven't done any testing with the Lightroom 3 beta, and Adobe hasn't released any SDK documentation for the new code yet, so I can't say whether it's my code or their code that's broken :-( . But, thanks for the heads-up that all is unlikely to be smooth in the transition to LR3. -Don

    Update: I've posted a query to the LR3 beta Adobe forum. I'll update this post if I get any new information. -Don

    Update #2: While I haven't received a definitive answer from any Adobe employee, it looks like there's been a change with the published API that broke the metadata maintenace tools introduced in v1.1 of this plug-in. I've published v1.2 of the plug-in that works-around the change on LR3 beta, while continuing to work on LR 2.x versions. -Don]

  • Natashia

    Hi Don,

    I can’t even get beyond the Logging In stage when I tried to export to Shutterfly. Using version 1.2 build 200912011316. I get this error messages:

    400
    openfly:reason>BAD_REQUEST
    could not parse entry XML

    I’m not a programmer so it’s all strange to me. Would appreciate any help on this. Thanks a lot and thanks for coming up with this plugin in the first place!

  • Don

    Hi Natashia,

    Sorry that you’re having problems with the plug-in. In order to help, I’ll need to see a logging of the problem. Please visit the FAQ page, and follow the instructions posted there to capture a log. After you send it to me, I’ll let you know what I find!

    -Don

    [Update: Natashia ran into a bug dealing with how the characters &<>'" were handled in passwords. This was fixed in V1.3 of the plug-in. -Don]

  • Gary

    Hi - thought you’d want to know that I installed the plug-in for LR3 beta 2 and its working great. Nicely done. Thanks.

    [Thanks for letting me know! -Don]

  • Jeff Goldberg

    Worked fine on LR3 production release as well. Thank you Don.

    [Thanks for the update! -Don]

  • Tony

    I’m using LR3 and have successfully added the plugin in the plugin manager without any problems. However, the plugin doesn’t show up in the Publishing Manager. Any idea what the reason could be?

  • Don

    Hi Tony,

    The current incarnation of the plug-in is Lightroom 2 compatible — no Publishing Manager. For now, use the “File->Export…” method to ship your images to Shutterfly (just as you would in LR2). I’ll be looking at whether it makes sense to implement the new Publishing paradigm in my plugin. Given the limited management capabilities provided by Shutterfly’s API, it may make more sense to leave things the way they are. We’ll see….

    -Don

  • Norine

    I just want to say THANK YOU for creating this and sharing it with us. This has greatly reduced my workflow!

    [You're welcome! I'm glad the plug-in makes things easier for you. -Don]

  • Laura Sword

    Hi, first, thank you for creating this plug-in. For the most part, I love it. For some reason, though, my pictures upload in some random order rather than in the order I have them in Lightroom. In many circumstances, this wouldn’t be a problem, but when I’m uploading pictures from my kids’ sporting events, it gets confusing. Any suggestions? Thanks!

  • Don

    Hi Laura,

    The Shutterfly Upload plug-in will upload your images in the order they are presented to it by Lightroom. I’ve never encountered a case where the order is different from that displayed in the Grid view.

    What you should do, though, is verify the sort order of your album on the Shutterfly site. When viewing the image thumbnails for your album, take a look at the “Sort by:” dropdown near the bottom of the page. I’ll bet you have it set to something other than “Date taken (old to new)”.

    -Don

  • Laura Sword

    Thank you for the quick response! How embarrassing! Yes, it was set to alphabetical order so it went 1, 10, 100 instead of 1, 2, 3.

    [Glad I could help! -Don]

  • Dockins

    Works great. Thank you so much.

    [You're welcome! -Don]

  • Tom P.

    My hat is off to you! I use it in LR3 (released) just fine with Shutterfly.

    [Thanks! -Don]

  • Dave

    Hi Don. When I try to install on a Mac, instead of installing, Lightroom opens automatically, as if I’m trying to import photos. Any thoughts?

    Hi Dave! I’m not a Mac guy, so I’m not sure what’s going on here, but there shouldn’t be anything during the installation that causes Lightroom to launch automatically. Take another look at the install instructions on the download page to double check that you’re not missing something. In summary, it should be 1) unzip the plug-in files, 2) launch Lightroom (manually ;-) ), 3) install using the Lightroom plug-in manager. If this is what you’re doing, at which step does Lightroom launch? -Don]

  • Paula Younger

    Thank you so much for the plug-in! I really appreciate it. But I am frustrated that my captions aren’t exporting to Shutterfly. Is there a workaround for this? Or a way that you can update it where the captions export as well?

    I am using Mac. I don’t know if this is a Windows problem too.

    Thanks again!

    [While I'd really like to upload Lightroom's Title and Caption data along with your images, Shutterfly's API doesn't offer a way to do this. Sorry. :-( --Don]

  • Ron

    Don,

    I just installed the plugin to Lightroom 3 on my Mac. Version: 1.3 Build 201002031602

    If I upload to a new album in Shutterfly, it worked fine. If I specified an existing album, i received an error message and the upload was not successful.

    The status says: the plug-in is enabled, but has encountered some problems. Should I disable, delete the plug-in file and start from the beginning with the download file?

    Thanks,
    Ron

    [Hi Ron! Do you have problems uploading to all existing albums, or only some? Is there anything "different" about the names of the albums having problems (e.g. special characters, leading/trailing blanks, etc.)? If these clues don't help you figure it out, capture a log file while reproducing the problem and send it my way for a look-see. The instructions are in the FAQ. -Don]

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